Welcome to Residents Realty (“Residents Realty,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.residentsrealty.com, and any related services, including SMS and email communications. By accessing or using our website, you agree to be bound by these Terms.

1. Use of the Website

You may use our website only for lawful purposes related to renting, leasing, or listing residential properties. You agree not to misuse the platform, scrape data, attempt unauthorized access, or interfere with the operation of the site.

2. Collection and Use of Data

We collect personal and property-related information from both tenants and landlords to help facilitate property matches. This may include names, contact details, rental preferences, property features, and supporting documentation (e.g., lease documents, proof of income, identification).

3. Data Sharing and Third-Party Software

We work with trusted third-party platforms (such as CRM and communication tools) to store, manage, and process your data in order to provide our services efficiently. These providers are contractually obligated to safeguard your information.

We do not sell your personal data.

4. Communication Policy (Including SMS and Email)

By providing your phone number and email address, you consent to receive communications about your inquiry or account. This may include:

  • Property listings
  • Application updates
  • Appointment confirmations or reminders
  • General service updates

We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws. You may opt out of SMS messages at any time by replying “STOP” to any message.

5. Data Security

We implement industry-standard safeguards to protect your data. However, no system is fully secure, and we cannot guarantee absolute protection. You are responsible for keeping your login credentials confidential.

6. User Responsibilities

All information you submit must be truthful and accurate. Any misuse of the platform—such as false listings, impersonation, or fraud—may result in suspension or permanent removal from the site.

7. Intellectual Property

All content on this website (including text, images, logos, and software) is the property of Residents Realty or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

We are not liable for any loss, damage, or inconvenience resulting from your use of the site or our communications. We do not guarantee successful matches between tenants and landlords.

9. Modifications to These Terms

We may update these Terms at any time. Continued use of the site after updates constitutes acceptance of the new Terms. It is your responsibility to review them periodically.

10. Contact

If you have any questions about these Terms or our practices, please contact us: